📦 Shipping Policy

We are committed to providing you with the best possible shipping experience, ensuring your items arrive safely, securely, and as quickly as possible. Our shipping policy has been developed to clearly inform you about our processes, timelines, and options available to best meet your needs.

Processing Time

All orders are processed within 1-2 business days after payment is confirmed. Business days are considered Monday through Friday, excluding weekends and public holidays. We strive to get your orders out promptly, but please allow for extra processing time during peak periods or holiday seasons. You will receive a notification once your item has shipped.

Shipping Carriers and Options

We work with a variety of trusted carriers, such as USPS, UPS, FedEx, and DHL, to ensure reliable delivery. The shipping options available to you may vary depending on your location. Domestic shipments are usually completed through standard carriers like USPS Priority Mail or First Class, depending on the size and value of the package. We also offer expedited shipping for those who need their items sooner.

Domestic Shipping (United States)

For orders within the United States, estimated delivery times vary depending on the carrier and the selected shipping method. Typically, standard shipping takes 3-5 business days, while expedited shipping takes 1-3 business days.

International Shipping

We also ship internationally and aim to provide reasonable delivery options for our global customers. Depending on your location, shipping times for international orders may range between 7-21 business days. We do our best to facilitate customs clearance, but please note that all import duties, taxes, or other charges are the responsibility of the buyer. We recommend contacting your local customs office for any questions about additional fees.

Tracking Information

All shipments include tracking details, which will be provided to you once your item has been dispatched. You will be able to monitor the status of your shipment using the tracking number provided in your order confirmation email. Please note that for some international orders, full tracking may not be available once the package leaves the United States.

Packaging

We take great care in packing your items to ensure they arrive in excellent condition. Collectibles such as comics are carefully packaged with protective materials like bubble wrap, rigid mailers, and cardboard supports to avoid any damage during transit. We understand the value and fragility of collectibles and want you to receive them in the condition they were listed.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs for your item in your shopping cart before finalizing your order. We occasionally offer free shipping on select items or during promotional periods, so be sure to check for any current offers.

Combined Shipping

If you are purchasing multiple items from our store, we are happy to provide combined shipping to reduce costs where possible. Please reach out to us before completing your purchase so that we can adjust the shipping fees accordingly. Our goal is to make shipping as affordable and convenient as possible for our customers.

Lost, Damaged, or Delayed Shipments

↩️ Return Policy

We understand that sometimes a purchase may not meet your expectations, and we want to make the return process as straightforward as possible. Please read our return policy carefully to ensure a smooth and satisfactory return experience.

Eligibility for Returns

We offer a 30-day return policy for most items, starting from the day you receive your package. Items must be returned in the same condition in which they were received, including any original packaging and accessories. The item must be in unused and undamaged condition. Please note that certain items may be non-returnable, including items sold in "as-is" condition, limited-edition collectibles, or personalized items.

Condition Requirements

The condition of the item is very important for returns, especially for collectibles like comic books. All comics must be returned in their original packaging (e.g., protective bags and boards) and without any damage. Items showing signs of wear, use, or tampering may not qualify for a full refund or may be subject to a restocking fee.

Return Process

1. To initiate a return, please contact us through our customer service channels to request a return authorization. This helps us keep track of the process and ensures a faster resolution.
2. Once your return request is approved, we will provide you with instructions for returning the item. We may issue you a return shipping label, or you may be responsible for return shipping costs based on the reason for the return.
3. After we receive and inspect the returned item, we will process your refund or exchange within 5-7 business days. Refunds will be credited to the original payment method used for the purchase. Please note that depending on your bank, it may take additional time for the refund to reflect on your statement.

Return Shipping

The cost of return shipping will generally be the responsibility of the buyer, except in cases where we are at fault (e.g., incorrect item shipped, item damaged during shipping). We recommend using a tracked and insured shipping method when returning items to protect yourself in the event of loss or damage during transit.

Restocking Fee

In some instances, a restocking fee of up to 20% may be applied to returns, particularly if items are not returned in their original condition or if items are missing original packaging or accessories. The restocking fee is intended to cover costs associated with repackaging, inspection, and re-listing.

Non-Returnable Items

Certain items may not be eligible for returns. These include:

• Items listed as "as-is" or "final sale"
• Personalized or custom-made items
• Limited-edition or rare collectibles that are explicitly listed as non-returnable
• Items damaged by misuse or normal wear

Return for Exchange

In the event that you wish to exchange an item (e.g., for a different issue or variant of a comic), please contact us to discuss the availability of the item you are interested in. Exchanges are subject to availability, and additional shipping charges may apply.

🛡️ Warranty Policy

Our goal is to ensure that you are satisfied with your purchase and confident in its authenticity and quality. Our warranty policy has been designed to address common questions related to the quality, authenticity, and longevity of the products we sell.

Items Sold "As-Is"

Many of the items in our store are sold "as-is," which means they do not come with a warranty or guarantee of any kind beyond the information provided in the listing. This is particularly relevant for collectible comics, where condition, age, and wear may vary. We strive to describe each item accurately and provide detailed images so you can make an informed purchase.

Quality and Authenticity Assurance

While we do not offer a traditional warranty, we stand by the authenticity and quality of our products. We take every measure to ensure that each comic book, collectible, or item is genuine and matches the description in our listings. If there are any issues regarding authenticity or significant discrepancies from the item description, please contact us, and we will do our best to resolve the matter to your satisfaction.

Condition Grading

We use industry-standard grading practices to assess the condition of comic books and collectibles. Our grading is based on established guidelines and reflects the item's current state. However, grading can involve subjective elements, and we encourage customers to review item photos and descriptions carefully before purchasing.

💳 Payment Information

Accepted Payment Methods

Payment Security

All payments are processed through secure, encrypted connections. We use industry-standard SSL encryption to protect your payment information. We do not store credit card information on our servers - all payment processing is handled by certified payment processors.

Payment Terms

Payment is due at the time of purchase. Orders will not be processed or shipped until payment is confirmed. For subscription services, recurring payments will be charged automatically according to your selected billing cycle.

📊 Tax Information

Sales Tax

Sales tax is calculated and applied based on your shipping address and local tax laws. Tax rates vary by state and locality. The total tax amount will be displayed in your cart before you complete your purchase.

Tax-Exempt Purchases

If you are tax-exempt (such as a registered business or non-profit organization), please contact us before placing your order with your tax-exempt certificate. We can process tax-exempt orders manually to ensure proper tax treatment.

International Orders

International customers are responsible for any customs duties, import taxes, or other fees imposed by their country. These charges are not included in our pricing and are collected by the shipping carrier or customs authority upon delivery.

📞 Contact Information