Frequently Asked Questions

You can reach our customer support team through multiple channels:

• Email: admin@bdicomicdeals.com
• Phone: 682-465-4563
• Through our website chat feature
• By using the Contact Form on our website

Our support team is available Monday through Friday, 9 AM to 5 PM Mountain Time.

BDI Comic Deals is based in Divide, Colorado. While we primarily operate online, our physical operations and inventory management are handled from our Colorado location.

Subscriber benefits vary by tier but include:

• Access to our AI comic grading system
• Market analytics and price trend tracking
• Hot or Not comic cover predictions
• Early access to new comic listings
• Discounted fees on marketplace transactions
• Collection management tools
• Premium content including expert articles and videos
• Priority customer support
• Exclusive newsletter content

You can manage your subscription through your account dashboard:

1. Log in to your BDI Comic Deals account
2. Go to "My Account" then "Subscription"
3. Select "Change Plan" to upgrade or downgrade
4. Select "Cancel Subscription" to end your subscription

Subscriptions can be canceled at any time but will remain active until the end of the current billing period. We do not offer prorated refunds for partial months.

Our AI grading system has been trained on thousands of professionally graded comics and achieves approximately 85-90% accuracy compared to professional graders. The system provides an estimated grade range rather than a definitive grade. While very useful for preliminary assessments, collection management, and market value estimation, our AI grading is not a replacement for professional grading services like CGC or CBCS for high-value comics or authentication purposes.

AI grading allowances vary by subscription tier:

• Free Plan: 2 comics per month
• Basic Plan: 20 comics per month
• Premium Plan: 50 comics per month
• Collector's Plan: 100 comics per month

Unused grading credits do not roll over to the next month. Additional grading credits can be purchased separately if needed.

Our Comic Stock Market data is updated daily for most comics, with high-volume titles receiving near real-time updates throughout the day. Market trends, price histories, and analytics reports are refreshed weekly for standard subscribers and daily for Premium and Collector tier members.

Our Comic Stock Market provides several tools to inform your collecting and investing:

• Price Trends: View historical price charts across different time periods and grades
• Market Movers: See which comics are experiencing significant price changes
• Volume Reports: Track how many copies of specific issues are trading
• Key Issue Alerts: Get notifications when important comics show market movement
• ROI Calculator: Calculate potential returns based on historical performance

Premium subscribers also receive monthly market reports with expert analysis and predictions.

Our Hot or Not predictions have historically achieved about 70-75% accuracy in identifying comics that appreciate significantly within 90 days of release. However, the comic market can be volatile and influenced by unpredictable factors like surprise media announcements or artist career changes. We continuously refine our algorithms based on market performance to improve accuracy.

Hot or Not predictions are released weekly, typically every Tuesday to coincide with new comic book releases. Premium and Collector tier subscribers receive early access to these predictions on Sunday evenings, giving them a 48-hour advantage for pre-orders and purchases.

The BDI Comic Deals blog is updated 3-5 times per week with new articles, market insights, collecting guides, and featured comics. We publish more in-depth analysis pieces weekly, and premium subscriber-only content is added twice monthly.

We welcome content from comic experts, collectors, and enthusiasts! To contribute:

1. Email your pitch or completed article to content@bdicomicdeals.com
2. Include your relevant experience and expertise in the comic field
3. If your submission is accepted, you'll be credited as a contributor and may receive compensation depending on the content type

We're particularly interested in expert market analysis, collecting guides, condition assessment tips, and unique insights into the comic industry.

BDI Comic Deals supports:

• Desktop Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Mobile Browsers: Safari iOS, Chrome for Android (latest versions)
• Tablets: iPad OS and Android tablets

For the best experience, particularly with AI grading features, we recommend using a desktop or laptop browser. Our mobile app is available for iOS and Android with full functionality.

To export your collection data:

1. Log in to your account
2. Go to "My Collection"
3. Select "Export Collection" from the tools menu
4. Choose your preferred format (CSV, PDF, or CLZ)
5. Select which data fields to include
6. Click "Generate Export"

Premium and Collector subscribers can schedule automatic weekly or monthly backups of their collection data.