Shipping Policy

We are committed to providing you with the best possible shipping experience, ensuring your items arrive safely, securely, and as quickly as possible. Our shipping policy has been developed to clearly inform you about our processes, timelines, and options available to best meet your needs.

Processing Time:

All orders are processed within 1-2 business days after payment is confirmed. Business days are considered Monday through Friday, excluding weekends and public holidays. We strive to get your orders out promptly, but please allow for extra processing time during peak periods or holiday seasons. You will receive a notification once your item has shipped.

Shipping Carriers and Options:

We work with a variety of trusted carriers, such as USPS, UPS, FedEx, and DHL, to ensure reliable delivery. The shipping options available to you may vary depending on your location. Domestic shipments are usually completed through standard carriers like USPS Priority Mail or First Class, depending on the size and value of the package. We also offer expedited shipping for those who need their items sooner.

Domestic vs. International Shipping:

Domestic Shipping:

For orders within the United States, estimated delivery times vary depending on the carrier and the selected shipping method. Typically, standard shipping takes 3-5 business days, while expedited shipping takes 1-3 business days.

International Shipping:

We also ship internationally and aim to provide reasonable delivery options for our global customers. Depending on your location, shipping times for international orders may range between 7-21 business days. We do our best to facilitate customs clearance, but please note that all import duties, taxes, or other charges are the responsibility of the buyer. We recommend contacting your local customs office for any questions about additional fees.

Tracking Information:

All shipments include tracking details, which will be provided to you once your item has been dispatched. You will be able to monitor the status of your shipment using the tracking number provided in your order confirmation email. Please note that for some international orders, full tracking may not be available once the package leaves the United States.

Packaging:

We take great care in packing your items to ensure they arrive in excellent condition. Collectibles such as comics are carefully packaged with protective materials like bubble wrap, rigid mailers, and cardboard supports to avoid any damage during transit. We understand the value and fragility of collectibles and want you to receive them in the condition they were listed.

Shipping Rates:

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs for your item in your shopping cart before finalizing your order. We occasionally offer free shipping on select items or during promotional periods, so be sure to check for any current offers.

Combined Shipping:

If you are purchasing multiple items from our store, we are happy to provide combined shipping to reduce costs where possible. Please reach out to us before completing your purchase so that we can adjust the shipping fees accordingly. Our goal is to make shipping as affordable and convenient as possible for our customers.

Lost, Damaged, or Delayed Shipments:

Lost Shipments:

If your shipment has not arrived within the expected timeframe, please reach out to us so we can investigate the matter with the carrier. Lost package claims may require a waiting period, as carriers need time to verify and investigate the shipment status.

Damaged Shipments:

If an item arrives damaged, please contact us immediately. We will work with you to either replace the item or provide a suitable solution. Please be prepared to share photos of the damaged packaging and product for us to initiate a claim with the carrier.

Delayed Shipments:

Delays can occur, particularly during peak shipping seasons.

Returns Policy

We understand that sometimes a purchase may not meet your expectations, and we want to make the return process as straightforward as possible. Please read our return policy carefully to ensure a smooth and satisfactory return experience.

Eligibility for Returns:

We offer a 30-day return policy for most items, starting from the day you receive your package. Items must be returned in the same condition in which they were received, including any original packaging and accessories. The item must be in unused and undamaged condition. Please note that certain items may be non-returnable, including items sold in "as-is" condition, limited-edition collectibles, or personalized items.

Condition Requirements:

The condition of the item is very important for returns, especially for collectibles like comic books. All comics must be returned in their original packaging (e.g., protective bags and boards) and without any damage. Items showing signs of wear, use, or tampering may not qualify for a full refund or may be subject to a restocking fee.

Return Process:

• To initiate a return, please contact us through eBay messages to request a return authorization. This helps us keep track of the process and ensures a faster resolution.
• Once your return request is approved, we will provide you with instructions for returning the item. We may issue you a return shipping label, or you may be responsible for return shipping costs based on the reason for the return.
• After we receive and inspect the returned item, we will process your refund or exchange within 5-7 business days. Refunds will be credited to the original payment method used for the purchase. Please note that depending on your bank, it may take additional time for the refund to reflect on your statement.

Return Shipping:

The cost of return shipping will generally be the responsibility of the buyer, except in cases where we are at fault (e.g., incorrect item shipped, item damaged during shipping). We recommend using a tracked and insured shipping method when returning items to protect yourself in the event of loss or damage during transit.

Restocking Fee:

In some instances, a restocking fee of up to 20% may be applied to returns, particularly if items are not returned in their original condition or if items are missing original packaging or accessories. The restocking fee is intended to cover costs associated with repackaging, inspection, and re-listing.

Non-Returnable Items:

Certain items may not be eligible for returns. These include:

• Items listed as "as-is" or "final sale."
• Personalized or custom-made items.
• Limited-edition or rare collectibles that are explicitly listed as non-returnable.

Return for Exchange:

In the event that you wish to exchange an item (e.g., for a different issue or variant of a comic), please contact us to discuss the availability of the item you are interested in. Exchanges are subject to availability, and additional shipping charges may apply.

Warranty Policy

Our goal is to ensure that you are satisfied with your purchase and confident in its authenticity and quality. Our warranty policy has been designed to address common questions related to the quality, authenticity, and longevity of the products we sell.

Items Sold "As-Is"

Many of the items in our store are sold "as-is," which means they do not come with a warranty or guarantee of any kind beyond the information provided in the listing. This is particularly relevant for collectible comics, where condition, age, and wear may vary. We strive to describe each item accurately and provide detailed images so you can make an informed purchase.

Quality and Authenticity Assurance

While we do not offer a traditional warranty, we stand by the authenticity and quality of our products. We take every measure to ensure that each comic book, collectible, or item is genuine and matches the description in our listings. If there are any issues regarding authenticity or significant discrepancies from the item description, please contact us, and we will do our best to resolve the matter to your satisfaction.

Condition Grading

To help provide transparency, we grade the condition of all collectible comics using standard industry terms such as Near Mint (NM), Very Fine (VF), Fine (FN), etc. If you receive an item that you feel was inaccurately graded or not as described, please let us know. We are open to addressing discrepancies, as we understand how important condition is to comic collectors.

Claims for Defective or Incorrect Items

If you receive an incorrect or defective item, please contact us within 7 days of receiving the shipment. We will work with you to either replace the item or provide an appropriate solution. Please note that defective items include any shipping-related damage or issues that make the product unusable or significantly diminish its value.

Third-Party Graded Items

Some of our comics are professionally graded by third-party companies such as CGC or CBCS. In such cases, the comic book is sealed and certified with a specific grade that guarantees the condition. Any warranties or claims regarding the grading of these items should be directed to the grading company.

Data Privacy Policy

We value your privacy and take your data protection very seriously. Our data privacy policy is designed to provide transparency on how we collect, use, and protect your personal information.

Personal Data Collection

When you make a purchase from our store, we collect information such as your name, shipping address, email address, phone number, and payment information. This data is necessary to process your order, ship your products, and communicate with you about your order status. We also collect data for customer service inquiries or any returns that you may initiate.

Use of Personal Information

Your personal information is used solely for order processing and customer service purposes. We do not share your data with third parties except in instances where it is required to fulfill your order (e.g., sharing your address with the shipping carrier) or process payments securely (e.g., through eBay's payment platform). Your contact details may also be used to send you updates about your order, such as shipping notifications or other necessary information.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our store operates under eBay's security infrastructure, which includes encryption and secure socket layer (SSL) technology. We take every precaution to protect your personal data from unauthorized access, use, or disclosure.

Cookies and Tracking

Our store, like many e-commerce websites, may use cookies and similar tracking technologies to enhance your browsing experience. These cookies allow us to remember your preferences, track your visits, and provide a more personalized experience. You have the option to disable cookies through your browser settings, though this may impact your ability to navigate certain parts of our store efficiently.

Third-Party Services

Our store may utilize third-party services (e.g., shipping carriers, payment processors) to fulfill orders and provide additional services. These third parties have their own privacy policies that govern the handling of your personal data. We take care to partner with reputable companies that are committed to data privacy.

Your Rights

You have the right to access, modify, or delete any personal information we have collected from you. If you have questions regarding the data we store or wish to make changes, please contact us through eBay. We will do our best to respond to your request promptly. Please note that some information may need to be retained for legal or regulatory purposes.

Retention Period

Personal information is retained for as long as necessary to fulfill the purposes outlined in this policy. For example, we retain your shipping information for order fulfillment and customer service purposes, but we do not store payment information beyond what is necessary to process transactions.

Changes to Our Privacy Policy

We reserve the right to update our privacy policy as needed to reflect changes in our practices or comply with legal requirements. Any updates will be posted here, and we encourage you to review this section periodically to stay informed of how we are protecting your data.